nothing fails like success

In the foreword to Crucial Conversations (I will tell you what I think when I am done reading it), Steven Covey writes: I can see the wisdom in the assertion of the great historian Arnold Toynbee, who said that you can pretty well summarize all of history–not of society, but of institutions and people–in four … Continue reading


300 Page iPhone Bill

Okay, this one is far more impressive…

47 Pages

That’s how long my AT&T phone bill was this month. I recently purchased an iPhone (love it!!!) along with the AT&T plan that comes with it. Apparently, they not only log every call, but they also log every single data transfer. Every single one! So, as the title of this post suggests, the bill really … Continue reading

I love the idea of! It is a perfect example of a “disruptor”, changing–practically overnight–the ways in which we think of CRM (customer relationship management), placing it on the web and offering a wonderfully scalable solution to growing businesses. And, of course, I love anything and anyone who challenges Microsoft.

Outside the box

The world is changing at hyper-speed and yesterdays answers don’t make for reliable solutions tomorrow. We must continue to think in new ways.

Not all of them

Just most.  Okay, okay, rules can be good (I can think of some commandments that I don’t want to mess with).  And they have managed to keep my little boy from burning himself on the stove (not the fireplace… but that’s a different story for a different time).  But many of the rules need to … Continue reading

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